Privacy policy

1. Introduction

Welcome to VillasJávea.com. This Privacy Policy explains how LMM Casas Javea S.L. ("we", "us", or "our") collects, uses, discloses, and safeguards your information when you visit our website villasjavea.com (the "Site").

We are committed to protecting your personal data and respecting your privacy. Please read this policy carefully to understand our views and practices regarding your personal data.

2. Data Controller

The data controller responsible for your personal data is:

3. Information We Collect

We may collect and process the following types of personal data:

3.1 Information you provide

• Account Information: When you create an account, we collect your email address and password.
• Property Listings: If you list a property, we collect property details, photos, pricing, and contact information.
• Booking Inquiries: When you inquire about a property, we collect your name, email, phone number, and message content.
• Communications: Any correspondence you send to us via email or through our Site.

3.2 Information collected automatically

• Usage Data: Pages visited, time spent on pages, links clicked, and browsing patterns.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Cookies: We use cookies and similar tracking technologies to enhance your experience.

4. How we use your information

We use the collected information for the following purposes:

• To provide and maintain our services
• To process property listings and booking inquiries
• To communicate with you about your account or inquiries
• To send you marketing communications (with your consent)
• To improve our website and services
• To comply with legal obligations
• To prevent fraud and ensure security

5. Legal basis for processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Contract: Processing necessary to provide our services to you
• Consent: Where you have given explicit consent for specific processing
• Legitimate Interests: For our legitimate business interests, such as improving our services
• Legal Obligation: Where we are required by law to process your data

6. Data sharing

We may share your personal data with:

• Property Owners: When you inquire about a property, your contact details are shared with the property owner
• Service Providers: Third-party companies that help us operate our website and services
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal data to third parties.

7. Data retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Account data is retained while your account is active and for a reasonable period thereafter.

8. Your rights

Under GDPR, you have the following rights:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us at info@villasjavea.com.

9. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

10. Data security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

11. International transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

12. Children's privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children.

13. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

14. Contact us

If you have any questions about this Privacy Policy or our data practices, please contact us:

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you believe your rights have been violated.